ONLINE CATALOGUE FAQ

• Double click the "Control Panel".
• Double click "Add/remove Programs".
• Select "Install/Uninstall" tab.

This will show a list of the software installed on a computer. If more than one version of Adobe Acrobat Reader is listed than remove the oldest version.

If only one is listed then check that it is Adobe Acrobat Reader 4 or better (5 or higher is preferred). If not update to the latest version.

Do I Need Adobe Acrobat Reader?
The catalogue does require a pdf reader to open and view with most alternative readers capable of performing this task. However the catalogue has only been tested using Adobe Acrobat Reader.

SOLUTION- None required.

CD CATALOGUE FAQ

CD Does Not Work:
The cd catalogue is designed for Windows 95/98, Windows ME, NT, 2000 or XP. It will not work on any other operating systems. At this point in time no other operating systems are supported. In rare cases a faulty CD may be the cause of the problem.
SOLUTION - Return for replacement or for an alternative catalogue.

CD Does Not Auto-start:
The cd catalogue is designed to auto-start after inserting into a CD or DVD-ROM drive provided auto-insert notification is enabled.
SOLUTION-1 To enable auto-insert notification (Windows™ only).

• Double click the "Control Panel".
• Double click "System".
• Select "Device Manager" tab.
• Select "View devices by type" radio button if not already selected.
• Click the + at right hand side of the CDROM to show the list of CD drives available on the computer (usually one).
• Highlight the drive you wish to enable auto-insert notification.
• Select the "Properties" button.
• Select the "Settings" tab and enable auto-insert notification checkbox with a tick.

SOLUTION-2 Boot CD without auto-insert notification enabled.

• Click start.
• Select "Run" and in the dialogue box type "D:\RunMe.exe" where D is the letter assigned to your CD-ROM drive